Terms & Conditions and Exchange and Refund Policies

Terms & Conditions of Use

Acceptance of Terms

The services that lamianassif.com (also referred to hereafter as LAMIA NASSIF, LNFH, we, us, or the Site) provides to User are subject to the following Terms of Use (“TOU”). lamianassif.com reserves the right to update the TOU at any time without notice to User. The most current version of the TOU can be reviewed by clicking on the “Terms of Use” hypertext link located at the bottom of your Web pages.

A- This Agreement, which incorporates by reference other provisions applicable to use of lamianassif.com, including, but not limited to, supplemental terms and conditions set forth hereof governing the use of certain specific material and conditions contained in lamianassif.com. By using lamianassif.com User agrees to comply with all the terms and conditions hereof. The right to use lamianassif.com is personal to User and is not transferable to any other person or entity. User is responsible for ensuring that all use of User’s Account complies fully with the provisions of this Agreement. User shall be responsible for protecting the confidentiality of User’s password(s), if any.

B- lamianassif.com shall have the right at any time to change or discontinue any aspect or feature of the website, including, but not limited to, content, hours of availability, and equipment needed for access or use.

lamianassif.com shall have the right at any time to change or modify the terms and conditions applicable to User’s use of lamianassif.com, or any part thereof, or to impose new conditions, including but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on lamianassif.com, or by electronic or conventional mail, or by any other means by which User obtains notice thereof. Any use of lamianassif.com by User after such notice shall be deemed to constitute acceptance by User of such changes, modifications or additions.

This Agreement and any operating rules for lamianassif.com established by lamianassif.com constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter. This Agreement shall be construed in accordance with the laws of Lebanon, without regard to its conflict of laws rules. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.

User Conduct

A- User shall use lamianassif.com for lawful purposes only. User shall not post or transmit through the Site any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without lamianassif.com express prior approval, contains advertising or any solicitation with respect to products or services. Any conduct by a User that in lamianassif.com’s discretion restricts or inhibits any other user from using or enjoying lamianassif.com will not be permitted.

B- lamianassif.com contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, videos, graphics, music and sound, and the entire contents of lamianassif.com are copyrighted as a collective work under the Lebanese copyrights laws. lamianassif.com owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it.

C- User shall not upload, post or otherwise make available on lamianassif.com any material protected by copyright, trademark, or other proprietary rights without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with User. User shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of lamianassif.com, User automatically grants, or warrants that the owner of such material has expressly granted lamianassif.com the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full team of any copyright that may exist in such material. The user also permits any other User to access, view, store, or reproduce the material for that User’s personal use. User hereby grants lamianassif.com the right to edit, copy, publish and distribute any material made available on lamianassif.com by User.

D- The foregoing provisions of Section 5 are for the benefit of lamianassif.com, its subsidiaries, affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

E-The services may contain email services, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets and/or other message or communication facilities designated to enable the user to communicate with others. User agrees to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the Communication Service.

F-If any of the Services requires User to open an account, User must complete their registration process by providing lamianassif.com with the current, complete, and accurate information as prompted by the applicable registration form. The user also will choose a password and a username. User is entirely responsible for all activities that occur under User’s account. lamianassif.com will not be liable for any loss that User may incur because of someone else using User’s password or account, either with or without User’s knowledge. However, User could be held liable for losses incurred by lamianassif.com or another party due to someone else using User’s account or password. Users may not use anyone else’s account at any time, without the permission of the account holder.

DISCLAIMERS OF WARRANTY, LIABILITY AND AFTERMATH

IN NO EVENT SHALL LAMIANASSIF.COM AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR AFTERMATH (SIDE EFFECTS) OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, CERTAIN ALLERGIES, data or profits, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF DOCUMENTS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THE SERVICES.

USER EXPRESSLY AGREES THAT USE OF THE SITE IS AT USER’S SOLE RISK. NEITHER LAMIANASSIF.COM, IT’S AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT LAMIANASSIF.COM WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF LAMIANASSIF.COM, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH LAMIANASSIF.COM.

LAMIANASSIF.COM IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. USER SPECIFICALLY ACKNOWLEDGES THAT LAMIANASSIF.COM IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH USER.

IN NO EVENT WILL THE SITE, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING LAMIANASSIF.COM OR THE LAMIANASSIF.COM SOFTWARE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, AND CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE LAMIANASSIF.COM. USER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SITE.

IN ADDITION TO THE TERMS SET FORTH ABOVE NEITHER, LAMIANASSIF.COM, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, NOR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN LAMIANASSIF.COM, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE USER, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, PUNITIVE OR CONSEQUENTIAL DAMAGES.

PRIOR TO THE EXECUTION OF A STOCK TRADE, USERS ARE ADVISED TO CONSULT WITH YOUR BROKER OR OTHER FINANCIAL REPRESENTATIVE TO VERIFY PRICING OR OTHER INFORMATION. LAMIANASSIF.COM, ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL HAVE NO LIABILITY FOR INVESTMENT DECISIONS BASED ON THE INFORMATION PROVIDED. NEITHER LAMIANASSIF.COM NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS WARRANT OR GUARANTEE THE TIMELINESS, SEQUENCE, ACCURACY OR COMPLETENESS OF THIS INFORMATION. ADDITIONALLY, THERE ARE NO WARRANTIES AS TO THE RESULTS OBTAINED FROM THE USE OF THE INFORMATION.

FORCE MAJEURE – NEITHER PARTY WILL BE RESPONSIBLE FOR ANY FAILURE OR DELAY IN PERFORMANCE DUE TO CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, RIOT, EMBARGOES, ACTS OF CIVIL OR MILITARY AUTHORITIES, FIRE, FLOODS, ACCIDENTS, SERVICE OUTAGES RESULTING FROM EQUIPMENT AND/OR SOFTWARE FAILURE AND/OR TELECOMMUNICATIONS FAILURES, POWER FAILURES, NETWORK FAILURES, FAILURES OF THIRD PARTY SERVICE PROVIDERS (INCLUDING PROVIDERS OF INTERNET SERVICES AND TELECOMMUNICATIONS). THE PARTY AFFECTED BY ANY SUCH EVENT SHALL NOTIFY THE OTHER PARTY WITHIN A MAXIMUM OF FIFTEEN (15) DAYS FROM ITS OCCURENCE. THE PERFORMANCE OF THIS AGREEMENT SHALL THEN BE SUSPENDED FOR AS LONG AS ANY SUCH EVENT SHALL PREVENT THE AFFECTED PARTY FROM PERFORMING ITS OBLIGATIONS UNDER THIS AGREEMENT.

Material provided to LAMIANASSIF.com

LAMIANASSIF.com does not claim ownership of the materials User provide to LAMIANASSIF.com (including feedback and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the members of any public or private community. However, by posting, uploading, inputting, providing or submitting, User is granting LAMIANASSIF.com, its affiliated companies and necessary sublicenses permission to use User’s Submission in connection with the operation of their Internet businesses including, without limitation, the license rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User’s Submission; to publish User’s name in connection with User’s Submission; and the right to sublicense such rights to any supplier of the Services.

No compensation will be paid with respect to the use of User’s Submission, as provided herein. LAMIANASSIF.com is under no obligation to post or use any Submission User may provide and LAMIANASSIF.com may remove any Submission at any time in its sole discretion. By posting Submission User warrants and represents to own or otherwise control all of the rights to User’s Submission as described in these Terms of Use including, without limitation, all the rights necessary for User to provide, post, upload, input or submit the Submissions.

In addition to the warranty and representation set forth above, by posting a Submission that contains images, photographs, pictures or that are otherwise graphical in whole or in part (“Images”), User warrant and represents that (a) User is the copyright owner of such images, or that the copyright owner of such Images has granted User permission to use such Images or any content and/or images contained in such Images consistent with the manner and purpose of User’s use and as otherwise permitted by these Terms of Use and the Services, (b) User have the rights necessary to grant the licenses and sublicenses described in these Terms of Use, and (c) that each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in these Terms of Use, including, by way of example, and not as limitation, the distribution, public display and reproduction of such Images. By posting Images, User is granting (a) to all members of User’s private community (for each such Images available to members of such private community), and/or (b) to the general public (for each such Images available anywhere on the Services, other than a private community), permission to use User’s Images in connection with the use, as permitted by these Terms of Use, of any of the Services, (including, by way of example, and not as a limitation, making prints and gift items which include such images), and including, without limitation, a non-exclusive, worldwide, royalty-free license to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User’s Images without having User’s name attached to such Images, and the right to sublicense such rights to any supplier of the Services. The licenses granted in the preceding sentences for a Images will terminate at the time User completely remove such Images from the Services, provided that, such termination shall not affect any licenses granted in connection with such Images prior to the time User completely remove such Images. No compensation will be paid with respect to the use of User’s Images.

Monitoring, Indemnification and Termination

lamianassif.com shall have the right, but not the obligation, to monitor the content of lamianassif.com, including chat rooms and forums, to determine compliance with this Agreement and any operating rules established by lamianassif.com and to satisfy any law, regulation or authorized government request. lamianassif.com shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on lamianassif.com. Without limiting the foregoing, lamianassif.com shall have the right to remove any material that lamianassif.com, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.

User agrees to defend, indemnify, and hold harmless lamianassif.com, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of lamianassif.com by User or User’s Account.

Either lamianassif.com or User may terminate this Agreement at any time. Without limiting the foregoing, lamianassif.com shall have the right to immediately terminate User’s Account in the event of any conduct by User which lamianassif.com, in its sole discretion, considers being unacceptable, or in the event of any breach by User of this Agreement.

Copyright notice and Trademarks

lamianassif.com and its logo are trademarks of lamianassif.com Ltd. All rights reserved. All other trademarks appearing on lamianassif.com are the property of their respective owners.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, domain names, email addresses, logos, people and events depicted herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

Privacy and Cookie Laws:

Last Updated: February 15th, 2022

Acceptance of the privacy policy

This privacy policy (“policy”) will help you understand how Lamia Nassif Fashion House (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use Website Under Construction (“website”, “service”). By using our website, you accept the collection and use of your personal data as described in this privacy policy. 

If you do not agree with the use of your personal data, we recommend that you do not use our website. 

Through its Web property, lamianassif.com provides User with access to a variety of resources, including download areas, communication forums and product information. The Services, including any updates, enhancements, new features, and/or the addition of any Web properties, are subject to the TOU.

LNFH is committed to protecting all your personal data by ensuring that your privacy is fully protected.

This privacy notice describes our online information practices to inform you about what information we collect, why we collect such information and how we use the information that we collect from our customers.

LNFH may amend the policy at any time by posting a revised version on the website with the corresponding last updated date. Please check periodically this page, to be informed on how we are committed to respecting your privacy.

Information collection and Usage

We collect the following information through the website:

  •  Identification and Contact information (such as name, address, phone number or e-mail address), when you are willing to provide them for instance to sign up for an online account or fill out a customer information card in store, to participate in an event, or to make a purchase.
  • Payment information: for instance, credit card details, bank account numbers, PayPal account details or other payment details which you must provide to receive products or services you have ordered from us.
  • Demographic information like your gender and birthday.
  • Preferences and interests which you choose to disclose in the course of your privileged contacts or encounters with our client advisors (which may include your preferences about our items, your size, your lifestyle, or basic information on your family circle)
  • Information about your purchases online. This could include the products you purchased and their prices.
  • Information you submit or post in a public space, on our social media pages or our websites, for example for a product review.

To provide you with the best service and understand your needs we use these information:

  •  To improve our understanding of your interests and concerns, and to improve our understanding of your use of our products: we may use your information to make our website, apps and products/services better. We may use your information to customize your experience with Us and to tailor our marketing activities to fit your needs and interests as we believe that it is also in our legitimate interest to better serve you and respond to your needs.
  •  To provide you with our connected services, to process your order, respond to your requests or questions, and manage your complaints: for example, we use your information to process your order and deliver your products. Or, we may use your information to send you information you requested, or to communicate with you about your account or our relationship: we may contact you about changes to the Site or about service updates. We may also contact you about feedback or about this Policy or website terms. In such case, your information is processed to perform the contract we have with you.
  •  For security purposes: we may use information to protect Our company, our customers, our associates, and Our websites or apps against fraud, theft or any wrongdoing which may affect our activity as it is our legitimate interest to ensure the security of our activity online and offline.
  •  For marketing purposes: we may use your information to contact you, subject to your consent when applicable, about new products and special offers we think you will find valuable.
  •  For analytics purposes, we may use your information to analyses the e-reputation of LNFH or Our products and to measure the effectiveness of our online or offline campaigns or events, as it is our legitimate interest to preserve LNFH image and optimize our marketing campaigns.
  •  Other purposes: we use information to maintain transaction and other business records for legal, administrative and audit purposes. We also use information to meet legal, insurance and processing requirements.

Your personal information is collected either directly from you (e.g., if you create an account on one of our sites/apps or make a purchase or otherwise interact with our client advisors), or from you passively (e.g., when using tracking tools like browser cookies), or from third parties (e.g. through social media platforms).

If you choose not to submit any personal information when requested to perform a contract or when required by law, you will not be able to receive the product or service you ordered or otherwise register on our web sites, apps or other media.  

LNFH is committed to protecting your personally identifiable information and uses all precautionary measures to offer a safe and secure online environment. We use very advanced security technologies and procedures to protect your personally identifiable information from unauthorized access, use or disclosure.

Cookies

A cookie is a tiny file that is stored on a user’s computer and issued to your computer when you enter a website. It stores a small amount of information relating specifically to the client and the website. The cookie can be accessed by both the web server and the user’s computer. 

Cookies are used for a wide range of purposes, such as identifying your computer’s previous visits to a website, ascertaining the most popular features of a website or enabling a company to present specific information to users. Generally, cookies are used to enable us to deliver to you a better and more personalized service, assist us in tracking visits to the Website and to measure visitor patterns. 

We use cookies to recognize your device and provide you with a personalized experience. We also use cookies to serve customized ads from Google and other third-party vendors. You can choose whether you want to accept the cookies or decline it.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links LNFH is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Exchange & Returns Policy

Every order is made to your own measurements. We want to make sure you receive a perfectly made outfit up to your standard, in case you are not satisfied with the outcome, we offer you 14 days for your feedback and item return. Email us your order details and the reason why your outfit did not work out. A video call will be scheduled in order to resolve the issue and work towards a satisfying solution. If at the second receipt of the item you are still not satisfied, we offer you the option of choosing between store credit or partial refund with a 5% discount on any new order.